We hope that you will love your flowers but we understand from time to time you may need to contact us due to damage during shipping or other potential issues. Please email hello@gonetoseed.co.uk

Due to the nature our flowers, refunds are issued at our discretion.

If you find there has been some damage during shipping we will ask that you contact us immediately and send us photos of the flowers and damages to the delivery boxes.

We will get back to you as soon as we can.

If you want to return a vase, please contact us at hello@gonetoseed.co.uk and we will be glad to work with you on your return. Please contact us within 14 days of delivery.